Shipping & Returns
ShippingLocal Shipping We offer free local shipping with no minimum spend amount.
International Shipping International shipping is via courier and quoted at the time of the order. It is incumbent on the customer to pay this fee.
Delivery Duration Once payment is cleared it will take 3 - 7 working days for the courier to deliver your purchase to your door in South Africa. International shipments may take a further 7 days due to Customer Clearance.
High-Volume Seasons High-volume seasons like December may require an additional 2 working days.
COVID-19 Depending on the COVID-19 preventative measures in place at any given time by governing bodies, delivery times may be proportionately affected.
ReturnsReturn Provisions If you are not satisfied with your Fumana purchase, you may return the items provided that:
- Fumana is notified within 7 days of the purchase being delivered.
- The jewellery has not been worn.
- The item is in its original packaging.
Courier Costs The customer is liable for the courier fees involved in collecting the item.
Courier Usage For insurance reasons Fumana will only make use of its own courier services for collecting returned items.
Customer Liability The customer will be held fully liable if:
- The incorrect address is provided.
- The incorrect size is ordered.
- The incorrect item is ordered.